Refund Policy
Last Updated: February 10, 2026
By purchasing any product or service, you acknowledge and agree to this Refund Policy.
1. No Refunds
Due to the digital nature of video and other electronically delivered course materials, refunds will not be issued.
Efforts will be made to find a solution for you via other avenues and/or course materials.
2. Chargebacks and Payment Disputes
Initiating a chargeback or payment dispute without first making an effort with Jeanne for a mutual resolution may result in:
Immediate loss of access to products or services
Denial of future purchases
Additional review or documentation requests
Users are encouraged to contact support directly before filing a chargeback.
3. Partial Refunds
Unless explicitly stated otherwise, partial refunds are not offered.
4. Exceptions
Any exceptions to this Refund Policy must be stated explicitly in writing at the time of purchase. Verbal statements or assumptions do not constitute a valid exception.
5. Policy Changes
This Refund Policy may be updated at any time. Updates are effective upon posting. Continued purchases after updates constitute acceptance of the revised policy.
6. Contact Information
For questions regarding this Refund Policy contact the business using the support or contact information provided at the time of purchase.